Updates

Intuit Town Hall Update: Customers Count

Written by Mint
Published Apr 19, 2010
1 min read
The views expressed on this blog are those of the bloggers, and not necessarily those of Intuit. Third-party blogger may have received compensation for their time and services. Click here to read full disclosure on third-party bloggers. This blog does not provide legal, financial, accounting or tax advice. The content on this blog is "as is" and carries no warranties. Intuit does not warrant or guarantee the accuracy, reliability, and completeness of the content on this blog. After 20 days, comments are closed on posts. Intuit may, but has no obligation to, monitor comments. Comments that include profanity or abusive language will not be posted. Click here to read full Terms of Service.

Patzer

At Intuit, we pride ourselves in being customer centric. In the Personal Finance Group, that means follow-me-homes for Quicken where we actually watch users perform their daily financial tasks. For Mint it means regularly surveying our users to prioritize our next feature set.

For example, we’ve found that over one third of all customer requests on Mint.com are to support more banks, more brokerages, and more credit unions. Result: as of today, with Intuit’s Financial Service’s help, we now support 16,000 financial institutions – double our prior count. After “support my bank”, our top request was around managing cash expenses and cash income, ergo “manual transactions” where you can account for that taxi ride, coffee, or expense you made with actual greenbacks — done.

Going to the next level, I’m excited to announce that Intuit is holding its second-annual Town Hall meeting in New York City, April 28th. We’ve picked 15 Quicken, TurboTax, Mint and non-users to participate, and some outstanding personal finance experts (Anya Kamentz – http://www.diyubook.com, Beth Kobliner- http://www.bethkobliner.com to moderate a discussion on what challenges people are facing in today’s “new normal” economy.

Here are the topics we’ll be covering: Talking to your Kids about Money; Debt Management; Saving for Long Term Goals; and more Personal Finance toipcs.

We’d love for you to join in. You can send questions here, send them via Twitter using @IntuitTownHall, and watch the live day-of.

Mint is passionate about helping you to achieve financial goals through education and with powerful tools, personalized insights, and much more. More from Mint